Intelligent Returns Processing (Reverse Logistics)

When you’re focused on getting new products to customers, returns can really slow you down. Slow processing means poor service, dissatisfied customers, higher costs and lost sales. Speedy processing cuts costs and helps to maximise value. Returns are a hassle. It’s hard enough to track items through the process, let alone reclaim value at the end.

Funding your own in-house, tailor-made returns solution with dedicated space and resources is a massive commitment. It’s probably very low on your priority list. Fortunately, SKU Returns can provide you with another option.

Our highly advanced SKUSORT processing system will track every individual item from receipt to final disposal in more detail than any other system on the market. You will know exactly where each item originated, who handled it and where it ended up. What's more you’ll be in total control of your stock exit decisions thanks to our SKU based rules database.

SKUSORT is also highly intuitive. The user interface contains a directed voice instruction system which reduces training time, increases productivity and minimises user errors.

Coupled with our flexible warehousing and resources, we offer the most sophisticated approach to returns processing available in the UK.

We have been able to develop SKUSORT thanks to our previous parent company, Smiths News PLC, the country’s leading wholesaler of newspapers and magazines. Since 1998, Smiths News PLC has spent more than £60 million on information technology and associated processing systems. We have leveraged this impressive IT investment to develop our own expert approach.


Why choose us ?
  • developed inhouse specifically for returns processing.

  • flexible architecture enabling tailored solutions.

  • modular solution you simply choose the functionality you want to deploy.

  • scalable designed to meet the demands of processing volume volatility.

  • optimised productivity through the use of voice directed instructions.

  • proven more than 100 million items have been processed using SKUSORT since 2005.

  • full stock traceability for every item that moves through the process.

  • SQL server database for quick and easy integration with ERP and other systems.

  • flexible warehousing to cater for seasonal volume fluctuations.

  • shared Management overhead.

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